Sunset Mobility has a fleet of 17 vehicles that are all licensed, certified, and in compliance with MNDOT and USDOT standards. Due to the high quality of service our company provides, we complete an average of 96% of the rides booked by our insurance vendors.
Our reputation for high quality services in our communities is a testament to our steady average growth of three (3) additional vehicles to the fleet yearly.

Vehicles

Every vehicle in our fleet is routinely maintained by our in-house mechanic and shop team. All vehicles are inspected every year by DOT.
Our comfortable vehicles come in a variety of sizes and configurations to best meet our clients’ needs. They all meet ADA (Americans with Disabilities Act) standards as follows.

  • Ambulatory SUVs
  • End loader vans
  • Mid-size end loader vans
  • Modern electric lift end loader mid-size vans
  • Side loader vans

Sunset Mobility Training Policy

At Sunset Mobility, client safety is our top priority. All new drivers are carefully trained in the following areas during the onboarding period.

  • Completion of pre-trip inspection
  • Defensive driving techniques
  • Detection of fraud and abuse
  • Diversity training
  • Proper use of hands-free communication and GPS
  • Safe securement of wheelchairs and car seats
  • Secure application of Q-straint, tie downs, shoulder belt and abdominal belts
  • Vulnerable adult and children training

Mandatory STS Training

All Sunset Mobility drivers must be trained and pass special transportation training (STS) courses certified by MNDOT per MN rule 8840.5910. This training includes:

  • Defensive driving
  • Basic first aid
  • Passenger assistance, ambulatory and wheelchair
  • Abuse prevention and detection
  • HIPAA compliance

Additional Training Requirements

All Sunset Mobility drivers must be trained and pass special transportation training (STS) courses certified by MNDOT per MN rule 8840.5910. This training includes:

  • All drivers must be trained and certified in car safety seat usage. This is a 3-hour course that is renewed every 3 years.
  • All drivers’ driving records must be checked and provided every year.
  • All drivers must undergo a physical examination and be provided with a DOT medical card for compliance with regulations.
  • All drivers must pass a background check.

OUR VALUES

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CUSTOMER SERVICE

We employ the right people and train them to deliver exceptional service.

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SAFETY & RELIABILITY

99.5% of our trips are completed without any mechanical problems.

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TEAMWORK

We view our customers as partners and focus on building long-term relationships.

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    CONTACTS

    1700 N Broadway Ave, Suite #160

    Rochester, MN 55906

    Office hours: 8am to 4pm (Monday−Friday)

    Driving hours: 7am to 6pm (Monday−Friday)

    Phone: 507.322.0700 | 507.322.0701

    Fax: 507.322.0702