Rochester, MN

Trusted Non-Emergency Medical Transportation in Rochester, MN

Safe, Professional, and Timely NEMT Services

For individuals who require non-emergency medical transportation in Rochester, MN, reliable and efficient service is essential. Sunset Mobility Inc. is a trusted provider of NEMT solutions, offering safe, comfortable, and on-time transport to medical appointments, therapy sessions, and hospital discharges. Whether traveling to Mayo Clinic, Olmsted Medical Center, rehabilitation centers, or local healthcare providers, we ensure smooth and stress-free transportation for every passenger.

Transportation challenges can create barriers to healthcare, leading to missed appointments, delayed treatments, and unnecessary stress. We address these issues with trained drivers, well-maintained vehicles, and prompt scheduling, ensuring that passengers arrive at their destinations safely and on time.

Our goal is to provide accessible and dependable medical transport, helping residents of Rochester and surrounding areas maintain their health without worrying about travel logistics.

Why Dependable Medical Transportation is Important

For many individuals, getting to medical facilities in Rochester, MN, can be a challenge due to mobility limitations, lack of transportation, or specialized travel needs. Mayo Clinic, one of the world’s leading hospitals, and other top healthcare centers serve the area, yet many residents face difficulties accessing these essential medical services.

At Sunset Mobility Inc., we eliminate transportation barriers by providing structured, reliable, and patient-focused NEMT services. Our professional drivers are trained in assisting passengers with mobility needs, ensuring safe door-to-door service for those requiring medical transportation.

By prioritizing patient comfort, efficiency, and professionalism, we provide an essential service that allows individuals to attend their medical treatments, therapy sessions, and healthcare appointments without unnecessary delays.

Comprehensive Non-Emergency Medical Transportation Services in Rochester, MN

Ensuring a Safe and Stress-Free Medical Travel Experience

Sunset Mobility Inc. offers a full range of non-emergency medical transportation services tailored to the needs of Rochester residents. Our ADA-compliant fleet includes vehicles that can accommodate wheelchairs, stretchers, and ambulatory passengers, ensuring that every individual receives the appropriate level of service. Our drivers are highly trained in patient care and transportation safety, ensuring a comfortable, secure, and efficient experience for all riders.

Specialized Medical Transportation Services

Wheelchair Transportation

Our wheelchair-accessible vans are equipped with secure ramps, lifts, and safety restraints, ensuring a stable and comfortable ride for individuals using manual or power wheelchairs. Our trained drivers assist with boarding, securing the wheelchair, and unloading, providing full support throughout the journey.

Ambulatory Transportation

For individuals who do not require a wheelchair but need assistance walking, we offer ambulatory transportation to medical appointments, therapy sessions, and hospital visits. Our drivers provide door-to-door assistance, ensuring that each passenger is safely escorted to and from their healthcare provider.

Stretcher and Bariatric Transportation

Patients recovering from surgery, injury, or requiring specialized care benefit from our stretcher transportation services. We also offer bariatric transport options, accommodating patients who require spacious and reinforced vehicles to travel safely.

Hospital Discharge & Post-Surgical Transport

After surgery or a hospital stay, traveling home requires proper support and transportation assistance. We coordinate with hospital staff to ensure that patients are discharged safely and comfortably, with assistance available for medical equipment and mobility aids.

Long-Distance Medical Transportation

For individuals needing to travel outside of Rochester or across state lines, we provide long-distance non-emergency medical transportation. Our vehicles are designed for patient comfort and safety, ensuring a smooth and stress-free trip to out-of-town specialists and hospitals.

Who Benefits from Our Medical Transportation Services?

Our NEMT services in Rochester, MN are designed for:

Seniors who need safe transportation to medical appointments, therapy, or specialized care
Individuals with disabilities requiring wheelchair-accessible or assisted transport
Patients undergoing ongoing treatments such as dialysis, chemotherapy, or physical therapy
Post-surgery patients in need of a comfortable ride home from the hospital
Families who need a reliable and professional transport provider for loved ones

With our dedicated door-to-door medical transport services, we ensure that every passenger receives safe, comfortable, and professional assistance on their way to medical care.

How to Schedule a Ride in Rochester?

Booking a ride with Sunset Mobility Inc. is simple and convenient:

Call 507-322-0701 to speak with our scheduling team.
Provide details including pickup location, destination, and mobility needs.
Confirm payment method (insurance or private pay).
Receive confirmation and estimated pickup time.

Same-day rides may be available, but we recommend scheduling at least 24 to 48 hours in advance to ensure availability.

Insurance & Payment Options

We accept the following insurance providers for NEMT services:

Private Pay Rates:

All private pay rides must be paid in cash or check upon pickup.

FAQs about Non-Emergency Medical Transportation in Rochester

1. What areas do you serve in Rochester, MN?

We provide non-emergency medical transportation throughout Rochester, MN, including downtown, surrounding neighborhoods, and nearby suburbs. Our services extend to Mayo Clinic, Olmsted Medical Center, rehabilitation centers, and specialty care providers. Whether you need transportation within the city or to nearby towns, we ensure you arrive safely and on time. If you require long-distance transport outside of Rochester for specialist appointments or advanced treatments, we also offer statewide and out-of-state NEMT services upon request.

2. How do I schedule a ride for medical transportation in Rochester?

To schedule a ride, call 507-322-0701 at least 24 to 48 hours in advance to secure availability. Our dispatch team will collect details such as pickup location, destination, mobility needs, and preferred time. Same-day ride requests may be accommodated depending on our schedule. If you have recurring medical appointments for dialysis, physical therapy, or chemotherapy, we offer pre-scheduled transportation plans to ensure you always have a reliable ride when you need it.

3. What types of medical appointments do you provide transportation for?

We provide NEMT services for a variety of medical appointments and healthcare needs, including:

Doctor visits, check-ups, and specialist consultations
Dialysis, chemotherapy, and infusion treatments
Physical therapy, occupational therapy, and rehabilitation sessions
Mental health and counseling appointments
Post-surgical follow-ups and hospital discharges
Vision care, dental visits, and pharmacy drop-offs
If your appointment is at Mayo Clinic, Olmsted Medical Center, or another medical provider in Rochester, we ensure a timely and hassle-free transportation experience.

4. Does insurance cover non-emergency medical transportation in Rochester, MN?

Yes, we accept various insurance providers for NEMT services, including Blue Cross Blue Shield, Minnesota Medical Assistance (MA), South Country Health Alliance, UCare, and Inclusa. If you are unsure about your insurance coverage, our team can assist in verifying your eligibility and explain the reimbursement process. For clients without insurance coverage, we offer affordable private pay rates with transparent pricing, ensuring that everyone has access to safe and reliable medical transport.

5. Do you offer wheelchair-accessible transportation in Rochester?

Yes, we provide ADA-compliant, wheelchair-accessible vehicles equipped with ramps, lifts, and securement systems to ensure safe and comfortable travel. Whether you use a manual wheelchair, power wheelchair, or mobility scooter, our trained drivers assist with boarding, securing mobility devices, and unloading passengers safely. We also offer door-to-door and door-through-door assistance for passengers needing extra help getting in and out of the vehicle.

6. Can a family member or caregiver accompany the patient?

Yes, we allow one family member or caregiver to accompany the patient at no additional charge. If more than one person needs to ride along, let us know at the time of booking so we can arrange the appropriate vehicle. We understand that having a loved one present can make medical visits less stressful, so we strive to accommodate families while maintaining passenger safety and comfort.

7. What are your private pay rates for NEMT services in Rochester?

For those paying out of pocket, we offer affordable and transparent pricing:

Ambulatory Transport: $25 pickup + $2.49 per mile
Wheelchair Transport: $30 pickup + $2.49 per mile
Additional passengers: $10 per trip
Wait time charges: $11 per additional 30 minutes
All private pay rides must be paid in cash or check at the time of pickup. We also provide custom pricing for long-distance trips and special accommodations.

8. Do you offer hospital discharge transportation in Rochester, MN?

Yes, we provide safe and professional hospital discharge transportation from Mayo Clinic, Olmsted Medical Center, and other medical facilities. Our drivers assist with patient mobility, medical equipment, and transportation logistics, ensuring a smooth transition home after surgery, illness, or inpatient care. To ensure timely service, we recommend pre-arranging discharge transportation with our team before your release.

9. Do you provide long-distance medical transportation from Rochester, MN?

Yes, we offer long-distance non-emergency medical transportation for patients who need to travel beyond Rochester for specialist care, advanced treatments, or out-of-state medical services. Whether you require transport to Minneapolis, St. Paul, or another state, our trained drivers ensure a comfortable and secure travel experience. Advanced booking is required for long-distance rides to allow for proper scheduling and accommodations.

10. How far in advance should I book a ride?

We recommend scheduling at least 24 to 48 hours in advance to ensure availability. Same-day rides may be available, but pre-booking allows us to better accommodate specific mobility needs, special assistance requests, and preferred pickup times. If you require recurring transportation for treatments like dialysis or physical therapy, we can arrange weekly or monthly bookings to make your transportation routine seamless and reliable.

Schedule a Non-Emergency Medical Transportation Today

Getting to medical appointments should never be a challenge. Sunset Mobility Inc. offers safe, professional, and on-time non-emergency medical transportation in Rochester, MN, serving seniors, individuals with disabilities, and those in need of specialized care. Whether you require a ride for dialysis, rehabilitation, hospital discharge, or routine check-ups, our trained drivers and wheelchair-accessible vehicles ensure a smooth and comfortable journey.

We provide affordable private pay rates and accept insurance-covered transportation for qualified riders. Call 507-322-0701 today to book your ride and experience dependable, stress-free medical transportation.

CONTACTS

1700 N Broadway Ave, Suite #160

Rochester, MN 55906

Office hours: 8am to 4pm (Monday−Friday)

Driving hours: 7am to 6pm (Monday−Friday)

Phone: 507.322.0700 | 507.322.0701

Fax: 507.322.0702